Returns

Open Purchase / Right of Withdrawal

We want all our customers to be 100% satisfied with their purchases. If you have problems with or are not satisfied with a product, we want you to contact us by email to contact@emporiumsweden.com.

Emporium Sweden applies the Act on Distance Contracts and Contracts Outside Business Premises. We offer you with reference to this 14 day open purchase.

In the event of a return, you as a customer must return the product within 30 calendar days of receiving the item. If the product is not returned within the prescribed time, the right of withdrawal lapses.

The customer is responsible for return costs. Returns sent against cash on delivery are not redeemed. As soon as we have received the return, we will refund the money. According to Swedish law, we have 14 days to make the refund, but our goal is to do it as quickly as possible.